• Yes!
• New fiber line is run to your home!

That’s right!  Stay with Metronet a week, a month, a year or forever!  There is NO CONTRACT! 

Note: read the fine print on promotions, gift cards or other specials.

Use as much as you want!  Internet Freedom!

Download and Upload at the same speed!

No more waiting for files to upload or download!

There is no fee for the modem and router provided by Metronet.

• Yes!
• I suggest every customer take the Metronet provided router so you have a backup.
• If you don’t want it, just decline the router at time of installation.

Our Technology Service Fee is a mandatory flat fee covering any service call, broken set-top boxes, router, or any other Metronet owned equipment. If it’s our equipment or our wiring, inside or outside your home, we’ll fix it or replace it at no cost to you. Likewise, you will never be charged if a technician has to visit your home for any reason.

On occasion, Metronet runs temporary lines during installation or when completing repairs. Crews will bury the line as soon as possible, typically within two weeks. The following circumstances can slow down the line bury process:

• Weather delays, particularly when the ground is wet, or in winter months when the ground is frozen
• Permitting issues
• Construction timing coordination with contractors and other locating utilities
• Observation of state and federally recognized Holidays
• Lack of access to private property